What is Centrelink phone number? This is very high demanding question while need to contact Centrelink,which is operated by Services Australia and delivers essential income and welfare support to millions of Australians.
Centrelink has almost 30 contact lines to provide facilitation. Centrelink Self Service line 136 240 is the common and easy way to contact With so many departments and long wait times, finding the correct Centrelink phone number is challenging and difficult.
Call 133 276 for reporting your employment status. 132 307 is hotline for services Australia Whether you need help with your Age Pension, Job Seeker, Carer Payment, Family Tax Benefit, or technical issues linking your myGov account, calling the right Centrelink number is often confusing
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Main Centrelink Contact Lines 2025
Main Centrelink Phone Numbers (Updated 2025)
There is a very big list of Centrelink phone numbers and for a common person it is obviously confusing and big task to know the real hot line to contact. Here you can find the most important numbers to contact Centrelink
Main Centrelink Phone Numbers (Updated 2025)
| Purpose / Service | Centrelink Phone Number | Operating Hours |
|---|---|---|
| General Enquiries | 1300 169 468 | Mon–Fri 8 am–8 pm |
| Technical / Online Services | 132 307 | Mon–Fri 8 am–10 pm; Sat–Sun 10 am–5 pm |
| Calling from Overseas | +61 1300 169 468 | AEST time; intl. call rates apply |
| Older Australians / Age Pension | 132 300 | Mon–Fri 8 am–5 pm |
| JobSeeker / Youth / Employment | 132 850 | Mon–Fri 8 am–5 pm |
| Disability / Sickness / Carer | 132 717 | Mon–Fri 8 am–5 pm |
| Indigenous Services | 1800 136 380 | Mon–Fri 8 am–5 pm |
| Grandparent / Kinship Carers | 1800 245 965 | Mon–Fri 8:30 am–4:30 pm |
| Disaster / Emergency Info | 1800 22 66 | Mon–Fri 8 am–5 pm |
| Farm Household / Rural Support | 132 316 | Mon–Fri 8 am–5 pm |
| Self-Service Line (Automated) | 136 240 | 24 hours / 7 days |
Using the Centrelink Self-Service Line (136 240)
The Centrelink Self Service Line (136 240) is a fast, automated option for completing routine tasks without needing to speak to a staff member. Using your Customer Reference Number (CRN) and PIN, you can:
- Check upcoming payment dates
- Request payment statements
- Apply for an advance payment
- Review your Rent Assistance details
- Hear your Working Credit balance
This line is available 24 hours a day, 7 days a week, making it a convenient way to manage your Centrelink services at any time.
How to Update Your Details with Centrelink
Keeping your personal and contact information up to date is crucial to ensure your payments are accurate and avoid delays or over payments. You can easily update your details through multiple convenient options:
Ways to Update Your Details with Centrelink
| Method | How It Works |
|---|---|
| Online via myGov | Fastest and most secure method to update your personal details anytime. |
| By Phone | Call the relevant Centrelink phone number to update your information quickly. |
| In Person | Visit your nearest Centrelink service centre to make updates directly. |
| By Mail | Send your updated information to Centrelink via post. |
1. Update Online via myGov (Recommended)
Log in to your myGov account, select Centrelink, and update your contact or personal details.
You can also use the Express Plus Centrelink App → Profile → Contact details.
2. Update by Phone
For legal or complex updates, call the Centrelink number related to your payment type (e.g., 132 300 for Age Pension).
3. Visit a Service Centre
If online or phone updates aren’t possible, visit your nearest Services Australia Centre with ID.
4. Send Documents by Post or Fax
Post: Reply Paid 7800, Canberra BC ACT 2610.
Fax (within Australia): 1300 786 102. Fax (outside Australia): +61 2 6124 8813.
Changes You Must Report to Centrelink
To avoid over payments or payment delays, you must report any changes within 14 days. This includes changes to:
- Work or Employment Status – Starting, stopping, or changing jobs, or changing work hours.
- Income – Any increase or decrease in wages, allowances, or other income sources.
- Address – Moving house or changing your contact details.
- Marital Status – Getting married, separated, divorced, or entering a de facto relationship.
- Bank Details – Changes to your account number or financial institution.
Helpful Tips Before Calling Centrelink Phone Number
| Tip | Details |
|---|---|
| Have your CRN ready | Keep your Customer Reference Number handy for faster verification. |
| Call early | Aim to call between 8–9 am to avoid long wait times. |
| Avoid peak days | Mondays and Fridays are usually the busiest. |
| Use self-service options | Many queries can be handled online via myGov or automated phone services. |
| Prepare your questions | Write down your questions clearly to get faster and accurate assistance. |
Common Issues and Fixes
There are some common issues which you can fix easily using the below given methods.
Common Issues and Fixes
| Issue | Solution / Contact |
|---|---|
| Login Issues | Call 132 307 (Option 3) for assistance with accessing your account. |
| Missing Payments | Call 1300 169 468 if your payment hasn’t arrived. |
| Identity Verification | Visit a Centrelink service centre or use myGov ID for secure verification. |
| Stay Alert for Scams | Be cautious of messages or calls pretending to be from Centrelink. Never share personal details unless official. |
Contact Centrelink from Outside Australia
If you’re outside Australia and need assistance with Centrelink services, you can:
Call Centrelink International Services
For general inquiries, call +61 1300 169 468. International call charges apply. This line is available Monday to Friday, 8 am to 5 pm AEST (Australian Eastern Standard Time).
Country-Specific Contact Numbers
Depending on your location, you may use the following country-specific numbers:
Contact Centrelink from Outside Australia
Use the following country-specific numbers to contact Centrelink while overseas. Calls may be free or charged depending on your provider.
| Country | Phone Number |
|---|---|
| Austria | 0800 295 165 |
| Canada | 1888 2557 493 |
| China (North) | 10 800 6100 427 |
| China (South) | 10 800 2611 309 |
| Denmark | 8088 3556 |
| Germany | 0800 1802 482 |
| Greece | 0080 0611 26209 |
| India | 000 800 61 01098 |
Frequently Asked Questions about Centrelink Phone Number
Centrelink Phone Number FAQs (2025) – Your Complete Guide
Summery
Centrelink Summary
- The primary Centrelink contact number is 1300 169 468 for general enquiries.
- For technical or login support, call 132 307; for self-service, dial 136 240, available 24/7.
- Update your personal details via myGov or the Express Plus Centrelink App.
- Always report any changes within 14 days to avoid payment issues.
- Use only official .gov.au websites and trusted channels to protect yourself from scams.