Privacy Policy

assistinfoau.com

Last updated: 07/10/2025

1. Who we are, and how to contact us

Our website address is: http://assistinfoau.com.
We are “AssistInfoAU” (or the entity operating this site). If you wish to contact us about privacy matters (access, correction, complaints, or general inquiries), you may email us at: aegismigration@gmail-com.

2. Scope: When this policy applies

This Privacy Policy describes how we collect, hold, use, disclose, and otherwise manage your personal information when you interact with our website, including by leaving comments, uploading content, using contact forms, or otherwise providing us data.
If you register for an account (if applicable), the policy also covers that use.
If you are located outside Australia, this policy likewise applies to how we handle your personal data when you interact with our site, subject to local laws.

3. Legal basis and compliance with the Privacy Act / APPs

Under the Privacy Act 1988 (Cth) and its Australian Privacy Principles (APPs), if we are an “APP entity” (for example, because our annual turnover exceeds AUD 3 million, or we otherwise fall under the Act’s scope), we are required to handle your personal information in accordance with those principles. (OAIC)

This means we must be open and transparent about our practices (APP 1), only collect information that is necessary (APP 3), notify you about collection (APP 5), use or disclose only for primary purposes unless exceptions apply (APP 6), allow access and correction (APP 12 & 13), ensure security (APP 11), and limits apply to cross-border disclosures (APP 8) and direct marketing (APP 7). (OAIC)

If this site’s operations change (e.g. new tracking technologies, new third-party integrations), we will update this policy and make it publicly available. (OAIC)

4. What personal information we collect & how

We may collect the following categories of personal information from you:

  • Identifiers & contact information: e.g. your name, email address, mailing address, phone number (if you provide them).
  • Comment metadata: when you leave comments, we collect the data shown in the comment form, your IP address, browser user agent string, and possibly other technical metadata.
  • Profile and account data: if you register on the site, we store the personal info you provide in your user profile.
  • Media / uploads: if you upload images or other media, we store those files and associated metadata (e.g. file name, file size, and possibly embedded metadata).
  • Cookies, tracking, analytics & usage data: we may collect information automatically about your visit to our site (pages you view, how long you stay, referring pages, device/browser info, IP address, etc.). We use cookies and similar technologies for site functionality, analytics, and optionally marketing.
  • Other information: any information you elect to provide (feedback, messages, special requests, etc.).

We collect this information in various ways:

  • Directly from you (e.g. via comment forms, registration, contact forms).
  • Indirectly via cookies, analytics, log files, third-party services (e.g. embedded content, social media widgets).
  • From third parties (where you engage third-party services through the site or where those third parties provide data to us under lawful basis).

Special / sensitive information: if we ever collect sensitive personal data (e.g. health data, biometric data, etc.), we will only do so with your explicit consent or as otherwise permitted by law.

5. Purposes of collection, use, and disclosure

We collect and use your personal information for legitimate purposes, including:

  • To enable you to leave comments, interact with the site, register accounts, and use site features.
  • To administer and manage our site (including security, debugging, performance).
  • To communicate with you (e.g. to send confirmation emails, respond to inquiries, notify of changes).
  • To detect and prevent spam, abuse, malicious activity, and ensure integrity of the site.
  • To display relevant content, analytics, and improve user experience.
  • If applicable, for marketing or promotional communications (only with your opt-in or a lawful basis, and with an option to unsubscribe).
  • Any other use disclosed to you at the point of collection.

We will not use or disclose your information for unrelated secondary purposes unless:

  1. You have consented;
  2. It is permitted by law (e.g. to comply with a subpoena, court order, or other legal obligation);
  3. It is necessary for enforcement, investigation, or a public interest reason under law. (OAIC)

6. Cookies and similar technologies

When you leave a comment, you may opt-in to saving your name, email, and website in cookies so you don’t have to re-enter them later. These cookies last for one year.
If you visit our login page, we may set a temporary cookie to check whether your browser accepts cookies. This cookie does not contain personal data and is discarded when you close the browser.
When you log in, we may set cookies to store your login state (lasting two days), and screen/display preferences (lasting one year). If you choose “Remember Me,” login may persist for two weeks. Logging out will remove the login cookies.
If you edit or publish an article, we set an additional cookie (no personal data) that indicates the post ID, which expires after one day.

In addition, we use cookies, tracking scripts, or similar technologies (e.g. Google Analytics, third-party embed providers) to collect usage data, analyze traffic, and in some cases for marketing purposes. We will disclose below which cookies/tracking tools we use, their purpose, and duration.

You may disable cookies via your browser settings (although this may limit site functionality).

7. Embedded content & third-party services

Articles on this site may include embedded content (e.g. videos, images, social media content). These embedded services behave as if you visited those external websites: those services may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction (if you have an account and are logged in on those third-party sites).

We may also integrate third-party services (e.g. analytics, ad networks, social logins). Those services may receive certain information about you (e.g. your IP address, browser, referring pages). We recommend reviewing the privacy policies of those third parties.

8. Who we share your data with / disclosure to third parties

We may disclose your personal information to:

  • Our employees, affiliates, contractors or service providers who assist us in operating the site (e.g. hosting, technical support, analytics).
  • Spam detection or security services (e.g. to check comments) — for example, your IP address may be included in password reset emails.
  • Law enforcement, government, or regulatory bodies if required by law or under a valid legal request (e.g. subpoena, court order).
  • Third parties when you have consented or when necessary as described in this policy.
  • In some cases, overseas recipients, if we use cloud or server infrastructure located outside Australia (see next section).

Where we send your data overseas, we will take reasonable steps to ensure those recipients handle your data in a manner consistent with the APPs.

9. Cross-border transfers

If we transfer your personal information outside Australia (for example, to servers or third-party services in other countries), we will ensure that:

  • the overseas recipient is subject to laws or binding contractual obligations that provide for comparable protection; or
  • you consent to the transfer; or
  • the transfer is otherwise permitted under the APPs (for example, for the performance of a contract, or public interest reasons).

10. Data retention / how long we keep your data

  • Comments and associated metadata: retained indefinitely (to allow recognition and moderation).
  • User profile and registration info: kept as long as your account is active (or as required by law).
  • Cookies and usage data: retained according to the duration of the cookie or analytic log retention periods.
  • Backup / archival copies: may be kept for a reasonable additional period for disaster recovery or legal compliance.
  • When data is no longer needed, we will remove, de-identify, or securely destroy it in line with our data retention policy and APP 11 obligations.

11. Access and correction rights

If you have an account or have left comments, you may request:

  • a copy of the personal data we hold about you (export in a machine-readable format);
  • correction, update, or deletion of your personal data (subject to legal or contractual restrictions).

We will respond to such requests within a reasonable time (typically 30 days).

If you request deletion, we will do so except where we are required to retain data for legal, security, or administrative reasons.

12. Complaints and enforcement

If you believe we have breached this Privacy Policy, the APPs, or the Privacy Act, you may contact us at [insert email address / contact details] with details of your complaint. We will investigate and respond.

If you’re dissatisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC). (Wikipedia)

13. Data security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure, by implementing technical, organisational, and administrative safeguards (e.g. encryption, access controls, secure servers). (business.gov.au)

We also monitor for data breaches. Under the Notifiable Data Breaches (NDB) scheme (which is part of the Privacy Act), if we experience a data breach likely to result in serious harm, we will notify affected individuals and the OAIC. (Attorney-General’s Department)

14. Children / minors

We do not intend to collect personal information from individuals under the age of 16 without parental consent. If you believe we have collected data from a child without proper consent, please contact us to remove it.

15. Changes to this policy

We may update this Privacy Policy as our practices or legal obligations change. We will publish the updated version with a “Last Updated” date, and where required, notify users (e.g. by email) about material changes.

16. Additional disclaimers / notes

  • We encourage you to review this policy periodically.
  • If any provision of this policy is found invalid or unenforceable, it will not affect the remaining provisions.
  • Nothing in this policy limits your rights under the Privacy Act or any other law.

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